Long waits, frustrated patients, and overburdened staff—these scenarios plague clinics without efficient scheduling systems. Running a clinic demands more than just good healthcare; managing patient ...

Health system UAB Medicine, with its flagship 1,157-bed UAB Hospital on the University of Alabama at Birmingham campus, needed to solve what it called “the patient access paradox” – where patients are ...

Consumers have grown accustomed to researching and evaluating options online, and seamlessly making decisions regarding purchases, reservations, and appointments. Not only do consumers expect instant ...

As competition from major retailers and big tech companies continues to infiltrate the marketplace, online patient scheduling options are now a must-have feature for hospitals and health systems.

A method performed with a patient scheduling system by processing circuitry in a scheduling server located across a first connection to the Internet from a healthcare provider to forecast time of ...

Health systems are digitizing many of their processes to improve operations and become more consumer-friendly, but health leaders sometimes miss a key piece of the puzzle: the call center. The manual ...

Consumers can get same-day service in nearly every industry, but that kind of prompt action has not always been available in healthcare outside of emergencies. That’s changing with the growth of ...

Baptist Health Care has combined two strategies – revenue cycle automation and patient engagement – to attract and retain patients in a competitive Florida market. Two of the largest competitors for ...

We recently commissioned a study conducted by the Medical Group Management Association (MGMA) that found provider staffing challenges and burnout appear exacerbated by sub-optimal use of automation ...

Dental.com, the virtual dental care platform powered by Virtual Dental Care, Inc., and Voicify, a voice AI platform for ...

Outpatient oncology clinics face substantial challenges in coordinating high volumes of treatments with limited resources. The optimisation of patient flow and appointment scheduling is critical to ...

All care locations in MercyOne Central Iowa’s region, including Des Moines, are continuing to take patient appointments even as the health system struggles with an unspecified IT security breach ...