All of Jacquelyn Smith’s GE appliances broke down at the same time. Repeated visits by GE technicians have failed to fix the problems. What can she do about this appliance repair disaster? I ordered ...

Compare plans tailored to your home & budget. All GE appliances come with a limited one-year warranty. A few parts come with longer or shorter terms, and all the warranties come with limitations and ...

Compare plans tailored to your home & budget. Americans rely on dryers — around 80% of households have one. If your dryer breaks down, it can disrupt your daily routine. Luckily, the most common ...

Dryers are relatively simple machines. They have fewer parts than washers and generally chug along for a decade or so. But they still break down sometimes. Our 2023 survey data—reflecting the ...

If you're expecting a good customer service experience when you need a repair on a major appliance, don't hold your breath. A recent Consumer Reports National Research Center survey of more than ...